Soul Sparkle General Terms and Conditions

One-to-One Coaching Sessions

Payment is required in full prior to any coaching or 1:1 sessions to occur, including both online and face to face. Soul Coaching and Soul Immersion Sessions are between the stated individual and Soul Sparkle namely Caryn Hough, who will personally conduct the session. Once booked, coaching sessions are non-refundable, you are able to reschedule your coaching session up to a maximum of 1 time with 48 hours prior notice, as both our time is valuable. Missed sessions will not be made up and if you are more than 10 minutes late a session without any contact via email the session is forfeited.

Soul Coaching and Soul Immersion Sessions with Caryn Hough are not replacement for medical or psychological care. It is the personal responsibility of the client to implement changes and experience transformation from any coaching and immersion sessions.

In Person Events, Retreats, Workshops and Group Sessions

All events are for 18+ and Women only, unless otherwise stated. Events, *Retreats, Workshops and Group Sessions are non-refundable, you are able to transfer your ticket to another Woman, which is 100% the responsibility of the ticket purchaser.

For In Person Sessions that include yoga and non linear movement, please view the information below. Please inform Caryn Hough and any affiliates of any contraindications to exercise, movement including pregnancy prior to the session.

*Retreats – see specialised terms specific to Retreats here

Accessing digital products, services, coaching and online programs

In order to gain access to services, products or memberships provided by this site, you need to first fill in your registration. Depending on your choice of product/service/membership plan, you must pay the nominated fee in advance or alternatively provide payment details for the instalment plan in order to sign up to our website to receive our courses, newsletters, information and any associated services.

By processing payment for the partial payment plan, you authorise us and agree to the instalment fee being invoiced to you as per the specific program or membership. Payment schedule is due as specified on the specific program webpage or by contacting By choosing a partial payment option you agree to pay the full amount as dictated by the program as a binding agreement. You will be invoiced and a credit card or other nominated payment method will be used to collect the remaining payments. Payments not finalised by the final date of partial payment plan option will be given a 2 day grace period, after which they incur an additional 2% overdue fee compounding weekly. 

There are no refunds given for digital products, programs or memberships or coaching programs.

By providing your credit card details, you authorize us and agree to the instalment payment fee being automatically deducted from your credit card or other nominated payment method when payment is due unless you or we cancel the membership in accordance with the below Cancellation terms.

Agreement for online services

When join to our website Services and programs, you acknowledge and agree to the following:

  • You will not share your password or login details with any other person and you will keep your contact, payment and other information updated;
    You will not share any program or membership content with any other person
  • You warrant that all information you provide is true, correct, up-to-date and accurate personal information and details;
  • We, at all times, abide by the Australian Privacy legislation. Please refer to our full Privacy Policy on our website for details of how we collect, store and use your personal information; and
  • You will not transfer, sublicense or grant access to any of our Services to any other person, business or other third party except as agreed in these Terms.


In providing our Services, we are providing you with facts, information, insights and ideas only, in order to assist you. You need to decide what may work best for your own personal or relational needs and should make your own assessment after careful consideration of your situation.

We do not have your personal information, finances, your individual facts or situation in mind when we provide these Services. Our Services are not intended as, nor should they be construed as financial advice and we recommend that you contact a professional advisor if you would like information or advice that takes into account your personal and particular goals, relationship and financial situation.

Testimonials published by us are independent and genuine. However, they do not represent a guarantee or warranty of similar results.

Yoga and Non Linear Movement Disclaimer

Caryn Hough (Soul Sparkle) uses yoga and non linear movement practices in her retreats, programs and offerings. Please note this is engaged in at your own risk and responsibility. 

If at any time during the practice, you feel discomfort or strain, you are recommended to gently come out of the movement and rest. It is important that you listen to your body, and respect its limits on any given day.

Through your participation you agree that yoga and movement is not a substitute for medical attention, examination, diagnosis, or treatment. You recognise it is your responsibility to notify our team via of any serious illness or injury including pregnancy before attempting physical practices.

By participating in any physical practice you accept that neither the instructor, nor the hosting facility, is liable for any injury, or damages, to person or property, resulting from the taking of the practice.